RETURN & REFUND POLICY

We strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully.

 

  • Returns
  • We accept returns within 5-7 days of the original purchase date.
  • To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Proof of purchase is required for all returns.
  • Customers are responsible for the shipping costs associated with returning the item unless the return is due to our error or a defective product.
  • Refunds
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Exchanges
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fiber.tech.2020@gmail.com and send your item to:

    Office No : 6 – Mohammed Bin Zayed City
    – FAl Hail City of Fujairah

  • Non-returnable items
  • Gift cards and downloadable software products are non-returnable and non-refundable.
  • Late or missing refunds
  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at fiber.tech.2020@gmail.com.
  • Contact Information
  • For any further queries regarding returns, refunds, or exchanges, please contact us at fiber.tech.2020@gmail.com or +971 54 447 5155
    +971 54 450 5019.
  • Changes to This Policy
  • Fiber Tech reserves the right to modify or update this policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

By shopping with Fiber Tech, you agree to abide by the terms and conditions outlined in this Return & Refund Policy. Thank you for choosing Fiber Tech.